Cancer Care Parcel is a social impact organisation operated by Cancer Care Parcel Ltd, Company Number 14415197, registered in England and Wales
This Governance and Operating Framework sets out the organisational structure, governance standards, operating principles, financial principles, and decision-making processes of Cancer Care Parcel Ltd.
The framework exists to ensure accountability, transparency, responsible management, and long-term sustainability across all organisational activities, while supporting the organisation’s commitment to delivering meaningful social value and compassionate support to people affected by cancer.
This document also serves as the organisation’s formal governance policy for use in funding applications, partnership agreements, sponsorship discussions, operational oversight, grant compliance, investor due diligence, and strategic planning.
Cancer Care Parcel operates under the legal entity Cancer Care Parcel Ltd, registered in England and Wales (Company Number 14415197).
All legal, contractual, financial, governance, and operational responsibilities are held by Cancer Care Parcel Ltd.
The trading name “Cancer Care Parcel” is used for public-facing activity, brand identity, educational resources, community engagement, partnerships, and social impact delivery.
Nothing within this Governance and Operating Framework prevents the Director, shareholders, or future leadership of Cancer Care Parcel Ltd from:
provided that such actions are lawful and continue to support the organisation’s mission, integrity, and long-term sustainability.
Cancer Care Parcel operates as a mission-led social enterprise, combining:
The organisation generates income through the sale of care packages, educational resources, partnerships, sponsorships, consultancy, campaigns, and related activities.
Revenue supports:
The organisation recognises that long-term social impact requires both financial sustainability and responsible leadership structures.
| Item | Details |
|---|---|
| Legal Entity | Cancer Care Parcel Ltd |
| Trading Name | Cancer Care Parcel |
| Company Number | 14415197 |
| Jurisdiction | Registered in England and Wales |
| Registered Office | 7a High Street, Barnet, Herts, EN5 5UE, UK |
| Trading Address | Highstone House, 165 High Street, Barnet, Herts, EN5 5SU, UK |
| VAT Number | GB428826076 |
| EORI Number | XI428826076000 |
| Website | https://cancercareparcel.com |
| Founder and Director | Dr Shara Cohen |
A world where everyone affected by cancer feels supported, understood, and never alone.
To provide meaningful comfort, practical support, trusted information, and compassionate community connection to people affected by cancer.
To improve the experience of individuals and families affected by cancer through practical support, educational resources, emotional reassurance, and accessible initiatives designed to reduce isolation and distress.
Cancer Care Parcel operates according to the following principles:
The organisation seeks to balance compassionate social impact with responsible operational and financial sustainability.
To deliver its mission, Cancer Care Parcel Ltd may:
Supply care packages, wellbeing products, educational materials, and supportive resources to people affected by cancer.
Deliver free support initiatives and compassionate assistance programmes.
Partner with hospitals, charities, businesses, healthcare organisations, educational institutions, and community groups.
Operate online commerce, digital platforms, directories, educational services, events, campaigns, and distribution channels.
Secure income through grants, sponsorships, donations, partnerships, consultancy, product sales, fundraising activities, and commercial activity.
Employ staff, appoint executive leadership, engage consultants, or contract services where required.
Engage volunteers, ambassadors, advisors, and community representatives.
Operate nationally and internationally in accordance with applicable laws and regulations.
Raise awareness of cancer-related issues through campaigns, education, partnerships, advocacy, and public engagement.
Take any lawful and ethical action necessary to support delivery of the organisation’s mission and long-term sustainability.
The legal and financial responsibility for Cancer Care Parcel Ltd rests with its Director(s) in accordance with UK company law.
Governance leadership retains responsibility for:
The organisation may appoint executive leadership roles, including salaried operational positions such as Chief Executive Officer, Operations Lead, or other management roles responsible for day-to-day operational delivery.
Operational leadership may include responsibility for:
The Chair may continue to provide:
The organisation acknowledges that substantial historic and ongoing contribution may be made through founder leadership, governance expertise, intellectual property development, strategic direction, organisational development, and personal financial investment.
Reasonable remuneration, consultancy arrangements, governance fees, loan repayments, intellectual property arrangements, or other lawful compensation structures may therefore be implemented where appropriate, proportionate, transparent, and aligned with the organisation’s mission and financial position.
Cancer Care Parcel may establish advisory boards, volunteer advisory groups, or operational support teams to provide strategic insight, expertise, and operational assistance.
Advisory roles are non-governing and advisory in nature only unless otherwise formally documented.
Delegated operational responsibilities may include:
| Area | Delegated Responsibility |
|---|---|
| Volunteer coordination | Volunteer Lead |
| Free support programmes | Distribution Team |
| Fundraising | Funding and Sponsorship Lead |
| Customer support | Member Support Team |
| Partnerships | Outreach Team |
| Events and education | Programme Team |
| Operations | Operational Leadership |
Final governance authority remains with the Director(s) and governance leadership.
Operational teams may meet weekly or monthly as required.
Strategic reviews may be conducted quarterly or as required to ensure alignment between mission, governance, operational delivery, and financial sustainability.
All decisions should:
Significant governance or operational decisions may be documented through governance notes, board minutes, operational records, or leadership summaries.
Cancer Care Parcel maintains relationships with:
All representatives are expected to uphold the organisation’s Code of Conduct.
Cancer Care Parcel Ltd maintains financial records in accordance with UK legal and accounting requirements.
The organisation aims to operate responsibly, transparently, and sustainably.
Cancer Care Parcel operates a blended social enterprise model combining commercial activity with social impact delivery.
Income generated through commercial activity supports:
Funds may be used to support:
Financial decisions above £5,000 require written approval by authorised leadership.
Proper financial records shall be maintained.
Cancer Care Parcel operates as a mission-led organisation balancing social impact with financial sustainability.
The organisation may provide reasonable compensation, salaries, consultancy fees, governance fees, expense recovery, intellectual property arrangements, or repayment of founder or director loans where appropriate and aligned with the organisation’s operational needs, mission, and financial position.
The organisation recognises the founder and directors may contribute significant:
Such contributions may be formally recognised through appropriate financial arrangements, including loan repayment, consultancy arrangements, governance compensation, licensing, or other lawful structures where appropriate.
The organisation believes that compassionate social impact and fair recognition of substantial contribution can coexist within a responsible governance framework.
Cancer Care Parcel:
Cancer Care Parcel is committed to fair and respectful treatment of all individuals regardless of background, ethnicity, disability, gender, age, religion, sexual orientation, socio-economic circumstance, or health status.
Discrimination, bullying, harassment, or exclusionary conduct will not be tolerated.
Cancer Care Parcel is committed to safeguarding vulnerable individuals and maintaining safe and respectful boundaries.
Safeguarding applies to:
Safeguarding concerns must be escalated appropriately.
Cancer Care Parcel complies with UK GDPR and Data Protection legislation.
Personal information will be handled responsibly, securely, and lawfully.
Confidential information must not be shared without permission or lawful basis.
Protecting public trust is essential.
Representatives of Cancer Care Parcel must:
Misuse of the organisation’s branding or identity is prohibited.
Cancer Care Parcel works with volunteers and ambassadors who support the organisation’s mission through outreach, support programmes, fundraising, awareness, partnerships, logistics, education, and community engagement.
Volunteers and ambassadors agree to:
Volunteers are not employees unless separately contracted.
There is no obligation to provide work or accept tasks.
Reasonable agreed expenses may be reimbursed.
Volunteers or representatives may be suspended or removed where conduct risks harm to:
Final decisions rest with governance leadership.
Cancer Care Parcel is committed to fairness and accountability.
Complaints may relate to:
Complaints should be investigated fairly and proportionately.
Cancer Care Parcel seeks to comply with all relevant legal obligations, including:
If Cancer Care Parcel Ltd ceases trading or is dissolved, any remaining assets after settlement of liabilities should, where reasonably practicable, be transferred to organisations, charities, or initiatives with similar social aims supporting individuals affected by cancer or serious illness.
This clause reflects the organisation’s social purpose ethos while recognising its status as a UK limited company.
Cancer Care Parcel is committed to:
The organisation prioritises long-term sustainability to ensure continued support for individuals affected by cancer.
Financial sustainability, leadership stability, operational resilience, and responsible growth are considered essential to maintaining meaningful social impact.
Cancer Care Parcel seeks to maintain clear and respectful communication with:
This Governance and Operating Framework will be reviewed periodically to ensure ongoing relevance, legal compliance, operational suitability, and alignment with organisational growth.
This Governance and Operating Framework has been adopted on behalf of Cancer Care Parcel Ltd.
Name: Dr Shara Cohen
Position: Founder and Director
Organisation: Cancer Care Parcel Ltd
Date: 12th May 2026
